EMERALD EXCLUSIVE

Welcome to Emerald Exclusive. By accessing our website or purchasing our products, you agree to the following terms and conditions.

Products & Pricing

All product prices are displayed in Malaysian Ringgit (MYR), unless otherwise stated. Prices, promotions and product availability may change without prior notice.

We strive to ensure all product descriptions, images and pricing are accurate.

Orders & Payments

Orders are subject to availability and payment confirmation. We reserve the right to cancel orders due to stock unavailability, pricing errors or suspected fraudulent activity. Any payment received for a cancelled order will be refunded.

Shipping & Delivery

Delivery times and shipping charges vary by location and shipping method. Please refer to our Shipping Policy for further details.

Returns, Exchanges & Refunds

We offer a 30-day return policy, subject to eligibility requirements. Please refer to our Return & Refund Policy for full details.

Love it or exchange it!

Website Usage

All website content, including images, product descriptions, logos and designs, belongs to Emerald Exclusive or its respective owners and may not be reproduced without permission.

Limitation of Liability

Emerald Exclusive is not responsible for losses arising from website interruptions or circumstances beyond our reasonable control, to the extent permitted by applicable law.

Nothing in these terms limits your statutory consumer rights.

Governing Law

These terms are governed by the laws of Malaysia, without affecting any mandatory consumer protections that may apply.

Contact Us

Email: emeraldexclusive@gmail.com
Phone/WhatsApp: 010-866 1300
Website: www.emerald.com.my